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Cloud Ecosystem Quarterly Newsletter

FY2025, Q1 (October – December)



Publisher Portal Access through API Exchange

We have exciting news! As part of our journey to self-service, API Exchange is ready to provide access to the Publisher portal. Publisher allows Providers to develop and publish their own APIs in the API Exchange environments. Please refer to the API Exchange Tenant Guide for details on features and capabilities provided in Publisher. The API Exchange team has also created a training video in support of customer efforts to understand and navigate the API Lifecycle states.

To fully utilize Publisher in API Exchange, customers will need to submit JIRA access ticket(s) for each team member at the following link: FAS Cloud Services Service Desk. Please note that each team must have at least one person assigned to each role as noted in the API Exchange Tenant Guide; one person cannot have both roles due to security requirements.

Those interested in onboarding to the API Exchange must submit an inquiry with the Advisory team or submit a New Feature request.

Assessing Your Experience in Real-time

A new post-deployment customer survey will help FCS better assess the quality of the onboarding experience. This important midpoint survey allows FCS leadership to identify and immediately address issues that arise during a customer’s cloud journey. If your team receives this survey, please take the time to complete it.

Product Improvements and Updates

Identity & Access Management Modernization

Identity and Access Management is developing a solution to create a secure and cost-optimized Identity product that can be integrated with FCS and customer products to provide a consistent Identity and Access experience for end users and development teams. The strategy involves integrating the FCS Identity Platform with GSAuth to provide a unified GSA account and login experience to services on the FCS Platform. This effort is estimated to be completed within FY25. Stay tuned to learn more about our progress.

Tableau Externalization

The FCS Data Products team recently completed Tableau Externalization, which allows embedded dashboards in internal and external facing applications seamlessly. This improvement means tenants and public-facing applications can be onboarded much quicker to FCS Tableau service with all security aspects built in. Tableau Externalization also minimizes repetitive data calls as they can now be facilitated by providing information directly to users via embedded visualizations.

AWS Access Key Rotation

New from the CaaS team is Automated key rotation - a new feature that allows customers to maintain compliance with key rotation security mandates and adhere to best practices.

Advisory Metrics

The following graphics illustrate Cloud Advisory key metrics over the past quarter by service and organization, as well as by cloud ecosystem producer-type projects (Infrastructure) and consumer-type projects (Application).

Advisory Metrics | Quarterly Summary FY2024 Q4

metrics in pie format metrics in statistical format

Of note, we promoted three projects to production and improved our help desk efficiency addressing:

~1,700 Tickets

We are constantly working to improve, so stay tuned for more.

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