Getting Started

Amanda recently joined the company of a COMET BPA holder:

• Wants to quickly learn about FAS-IT so she can better support her team
• Wants to understand how her company utilizes FAS-IT or FCS services.

Hector has been a developer with GSA for 3 years:

• Is interested in developing a cloud solution in an environment in which he can focus on development activities
• Prefers to leave infrastructure, management, and security concerns to others (like FCS)
• Is interested in FCS’ Multi-tenant Container-as-a-Service (MCaaS) model
• Likes to stay up to date on reusable services and consumable capabilities that he can leverage.

Erin is an IT project manager for a high-profile FAS initiative:

• Is responsible for managing the evolving requirements and product solutions according to agile best practices
• Wants a go-to resource to support her role in managing the project
• Is interested in a one-stop shop of resources to support project administration.

Reggie has been with GSA for six years and has been made responsible for modernizing a legacy business application.

• He recognizes that Cloud Computing is critical for digital transformation.
• He wants to know what to expect on a Cloud Smart Journey.
• He wants to know how and whom to engage with FCS to learn about its current offerings.
• He needs assistance evaluating his options for moving into the cloud.

Charlie is a security compliance engineer who wants to set up an MCaaS environment in the FCS ecosystem:

• Is aware the application will require an Authorization to Operate from security
• Wants to know the information needed and appropriate contacts for any security questions
• Is responsible for managing the evolving requirements and product solutions according to agile best practices
• Should expect to complete typical security documentation such as FIPS-199 Categorization, E-Authentication, Privacy Threshold Analysis, System Security and Privacy Plan, Configuration Management Plan, Contingency Plan, and Interconnection Security Agreement.

Amir has close to 20 years of industry experience, with 12 of those at GSA. For the past 6 years, he has been a leader at GSA overseeing two large areas of business. He’s interested in modernizing not only business technology but also operations.

• Recognizes his employees and directs reports want new, more modern tools; also knows this is important when trying to hire new employees.
• Wants to adopt new, off-the-shelf technologies that don’t require significant maintenance and upgrade costs.
• Wants an understanding of the time and cost any modernization efforts would have prior to beginning a project.
• Wants to know of colleagues who have already done similar modernization projects, benefit from any lessons learned, and learn of opportunities to partner with others doing similar work.