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Maintenance and Outages

Maintenance Schedule
The details of FCS's routine maintenance, emergency maintenance and activities can be found on the FCS maintenance calendar. Click here to add the maintenance schedule to your calendar.

FCS Outage Calendar
Starting January 2024, the details of FCS outages and Root Cause Analysis (RCA) that impact tenants will be found on the FCS Outage Calendar. Click here to add the FCS Outage Calendar to your calendar.

FCS Maintenance

FCS maintenance details will be posted on the FCS maintenance calendar. Tenants will receive an email prior to each Emergency maintenance window with details and required actions (if needed). If these emails are not being received, please submit a Standard FCS Support Request (include distribution list, names and emails).

Security patching of FCS Instances (please refer to the FCS Maintenance calendar for details) occurs bi-weekly on Thursdays.

Platform Maintenance

MCaaS (Multi-tenant CaaS)

EBTA (Everything But the App)

CaaS (Container as a Service)

API Framework

FCS Security Schedules

Tenants should be aware of the follow schedule for security operations. Details by FCS environement are listed above and upcoming dates can be used for planning in the calendar below.

NEED HELP?

Additional maintenance support can be requested using the Standard FCS Support Request. If support is needed outside core hours (Monday - Friday, 8 AM - 6 PM EDT), please submit an FCS After Hours Support Request on JSM.

End of Life Software, Tools & Licensing

As an FCS Tenant, it is imperative to stay up to date with the latest End of Life (EoL) inventory details as usage of such unsupported components increases the attack surface within FCS. Moreover, any usage of EoL components is a definitive ATO Showstopper and could significantly delay issuance of an ATO. For more information regarding EoL Inventory and decommission schedules, please contact: fcs-support@gsa.gov.

Maintenance Calendar

FCS Outage Calendar

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